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Jan 21, 2008

ITIL Service Manager Exam Quick Reference

As I can see, a lot of people are still training for V2 ITIL Service Manager exam. Just for their convenience, I have added a few .pdf documents that I created while preparing for this exam.

Documents are not very tidy, maybe there is a typo here and there and they are not polished for publishing, but they are full of referent facts. And of course, they are free.

So here they are for you:

1 comments:

Anonymous said...

Thank you, this is very helpful