As I can see, a lot of people are still training for V2 ITIL Service Manager exam. Just for their convenience, I have added a few .pdf documents that I created while preparing for this exam.
Documents are not very tidy, maybe there is a typo here and there and they are not polished for publishing, but they are full of referent facts. And of course, they are free.
So here they are for you:
ITIL SM Free Downloads
Jan 21, 2008
ITIL Service Manager Exam Quick Reference
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1 comments:
Thank you, this is very helpful
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