ITIL Service Management
Basic IT Service Management knowledge points in ITIL and ISO/IEC20000.
Showing posts with label
Password reset
.
Show all posts
Showing posts with label
Password reset
.
Show all posts
Dec 30, 2011
What is Password Reset: Service Request, Incident or Change?
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I browsed through a few social networks lately discussing basic Service Support activities like password reset. Interesting to see how even ...
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