ITIL Service Management
Basic IT Service Management knowledge points in ITIL and ISO/IEC20000.
Showing posts with label
Service Strategy
.
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Showing posts with label
Service Strategy
.
Show all posts
Mar 13, 2012
ITIL Service Strategy
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Service Strategy has the central position in the circular ITIL lifecycle model. By a broader definition, strategy is a plan devised to achi...
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