Jan 21, 2008

ITIL Service Manager Exam Quick Reference

As I can see, a lot of people are still training for V2 ITIL Service Manager exam. Just for their convenience, I have added a few .pdf documents that I created while preparing for this exam.

Documents are not very tidy, maybe there is a typo here and there and they are not polished for publishing, but they are full of referent facts. And of course, they are free.

So here they are for you:




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    2 comments:

    1. Anonymous11/11/09 12:40

      Thank you, this is very helpful

      ReplyDelete
    2. John Reiling17/9/10 05:05

      At this point, ITIL v2 is pretty much phased out. But this blog in general is an excellent resource, and I plan to take advantage of some of your downloads, especially the ITIL Mind Map! Thank you.
      _______________
      John Reiling, PMP
      Project Management Training Online

      ReplyDelete