ITIL Service Management
Basic IT Service Management knowledge points in ITIL and ISO/IEC20000.
Showing posts with label
History
.
Show all posts
Showing posts with label
History
.
Show all posts
Nov 23, 2013
ISO/IEC 20000 and ITIL Timeline/History
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“History is a set of lies agreed upon.” - Napoleon Bonaparte “History will be kind to me for I intend to write it.” - Winston Churchill ...
5 comments:
May 25, 2011
ISO/IEC 20000 - A Brief History
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From DISC PD 005 over BSI 15000 to ISO/IEC 20000. Specifications, requirements, Code of practice. History is a myth that men agree to beli...
5 comments:
Sep 25, 2007
A Brief History of ITIL
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I have looked arround the web a little and was bored with the general ITIL history articles found on the web. There are a few inconsistenci...
17 comments:
May 2, 2007
What is ITIL®?
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Here we will shortly discuss a framework that became a de facto standard in ITSM . Everyone in the industry is getting certificates in ITIL...
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