Free Downloads

ISO 20000: 2011
ITIL 2011 MMap

Request for Change (RFC) Template

Major Incident Report Template

ISO 20000/ITIL Timeline poster


Sponsored Links



Aug 17, 2012

ITIL 2011: Free Mind Map

Surprisingly lot of you people asked for my refreshed ITIL 2011 edition mind map.
Since you have seen pictures of it in my previous posts, you know I have it ;)   I've put it here for free download.

ITIL 2011 Mind Map
ITIL 2011 Mind Map

Mind you, this is still my working version, so please let me know if you find any typos or errors.

Of course, if you decide to dig deeper, I recommend buying a full set of books from TSO or Amazon.

Download my ITIL 2011 Mind Map here.

If you don't have a MindJet MindManager, you can have a look in flash here (it will ask you for a viewer installation). Hope you enjoy it!


Y2J said...

Thanks a lot. This will help a lot as I am preparing to take the exam very soon. Many thanks!

Zofia said...

Dobra puenta.

iceburg2 said...

Thanks I'm studying for ITIL exam which is next week. This should come in handy. I've booked marked it too!